Privacy Policy

Star Hi Herbs Pvt. Ltd.
Jigani, Bangalore
Karnataka, India 560105
Email: starhi@starhiherbs.com

For the purposes of applicable data-protection law, Star Hi Herbs Pvt. Ltd. acts as the data controller for personal information collected through this website.

Information you provide directly may include:

• Name, company, job title and business contact details
• Country and market
• Product, application or formulation interests
• Estimated annual ingredient requirements
• Sample, quotation, distribution or technical enquiries
• Messages, attachments and correspondence
• Marketing and communication preferences

Technical information collected automatically may include:

• Internet Protocol address
• Browser, device and operating-system information
• Pages viewed and links selected
• Referring website
• Date, time and duration of visits
• Cookie and similar technology identifiers
• General website interaction and security data

• Respond to commercial and technical enquiries
• Process sample and quotation requests
• Assess product, documentation and formulation requirements
• Communicate about Eyevistar®, Star Hi Herbs and related services
• Manage customer, distributor and business relationships
• Provide scientific, regulatory and quality documents
• Improve website performance and user experience
• Protect the website against fraud, misuse and security threats
• Maintain business and regulatory records
• Comply with legal obligations
• Send marketing communications where permitted by law

• Your consent
• Steps requested before entering into a contract
• Performance of a contract
• Our legitimate business interests
• Compliance with legal or regulatory obligations
• Protection of legal rights and website security

You may withdraw consent for future processing where consent is the applicable legal basis.

Cookies and similar technologies may be used for:

• Essential website functions
• Security and fraud prevention
• Remembering visitor preferences
• Measuring website traffic and performance
• Understanding how visitors use the website
• Marketing, where legally permitted and accepted

Non-essential cookies are not activated in jurisdictions requiring prior consent until the visitor has made a selection. Preferences can be changed through the cookie settings or the browser.

We may share personal information with service providers supporting:

• Website hosting and maintenance
• Email and customer-relationship management
• Analytics and cybersecurity
• Sample delivery and logistics
• Document storage
• Professional legal, regulatory and accounting services

Information may also be shared with an authorised distributor or business partner where necessary to respond to an enquiry in a particular country, or disclosed where required by law, regulation, court order or a competent authority.

Star Hi Herbs Pvt. Ltd. does not sell personal information in exchange for money. Where any analytics or advertising technology constitutes a sale or sharing under applicable California law, the website provides the required notice and opt-out mechanism, including support for legally recognised preference signals.

Star Hi Herbs Pvt. Ltd. is located in India and may work with customers, service providers and partners in other countries. Where personal information is transferred internationally, reasonable measures — including contractual safeguards and restrictions on recipient use — protect it in accordance with applicable requirements.

Personal information is retained only as long as reasonably necessary to:

• Respond to an enquiry
• Manage a commercial relationship
• Maintain regulatory or quality records
• Resolve disputes
• Enforce agreements
• Meet legal, tax and accounting obligations

Information no longer required is deleted, anonymised or securely archived.

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of information
• Restrict certain processing
• Object to certain processing
• Request data portability
• Withdraw consent
• Opt out of direct marketing
• Submit a complaint to a data-protection authority

Identity verification may be required before a request is completed.

• Categories and specific pieces of personal information collected
• Sources from which information was obtained
• Purposes for which information is used
• Categories of third parties receiving information
• Correction of inaccurate information
• Deletion of personal information, subject to legal exceptions
• Opt-out from the sale or sharing of personal information
• Limitation of certain uses of sensitive personal information
• Equal service without discrimination

You may unsubscribe from marketing emails at any time. Unsubscribing does not prevent necessary messages relating to an existing enquiry, sample request, quotation, contract or regulatory matter.

We use reasonable technical and organisational safeguards intended to protect personal information against unauthorised access, alteration, loss, misuse or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

This website is intended for business professionals. It is not directed to children, and we do not knowingly collect personal information from children.

The website may link to journals, research resources, regulators or third-party websites. Their privacy practices are governed by their own policies.

This policy may be updated when website practices, technologies or legal requirements change. The current version and effective date are posted on this page.

Star Hi Herbs Pvt. Ltd.
Jigani, Bangalore
Karnataka, India 560105
Email: starhi@starhiherbs.com